Refunds & Returns Policy

Effective Date: September 17, 2026

Frugare LLC provides professional web design, web development, search engine optimization (SEO), Google Ads management, website management, and related digital services. Because these services involve professional time, planning, creative work, technical configuration, and other resources that may begin shortly after an order or agreement is accepted, the following refund policy applies.

Custom Web Design and Development

Payments made for custom web design, web development, and other project-based services are refundable only until work on the project has begun. Once Frugare has commenced work on a project, payments made toward that project are non-refundable.

For purposes of this policy, work may include, but is not limited to, project planning, research, design, development, content preparation, asset creation, technical configuration, account setup, coding, animation, testing, or other work performed specifically for the client or project.

SEO, Google Ads, and Other Professional Services

Payments for SEO, Google Ads management, consulting, maintenance, and other professional services are non-refundable once work for the applicable service period has begun.

Advertising spend paid directly to Google, Meta, or another third-party advertising provider is governed by that provider’s policies and is separate from fees paid to Frugare for professional services.

Recurring Services

Clients may cancel recurring services in accordance with the cancellation terms applicable to their service or agreement. Cancellation prevents future charges as provided by those terms but does not create a refund for work already performed or for a service period that has already begun.

Digital and Creative Work

Completed or partially completed design concepts, website development, animations, graphics, layouts, code, configurations, and other digital work cannot be physically returned. Accordingly, once work has begun, such work is not eligible for a refund except where otherwise required by applicable law or expressly agreed to in writing by Frugare LLC.

Duplicate or Erroneous Charges

If you believe you have been charged in error or charged more than once for the same transaction, please contact Frugare promptly so that the transaction can be reviewed and corrected where appropriate.